Refunds

How to use electronic funds transfer (EFT) to make payments.

Refunds

How to use electronic funds transfer (EFT) to make payments.

Sometimes you may be required to return funds to SEAA, such as when a student withdraws or there is a cost correction.  Most refunds must be made through electronic funds transfer (EFT), which allows for fast, secure payments. 

If your school receives payments through ClassWallet for supplemental services, contact SEAA for assistance with refunds. 

 

Step 1: Set Up Your EFT Account

Visit the K12 EFT Portal to set up your account. 

  1. Select Create New Account.   

  1. In the Organization field, enter your school’s name exactly as it appears in MyPortal.  

  1. Within 72 hours you will receive an email with login information from support@etransfer.com. 

 

Step 2: Link Your Bank Account

Open your EFT account and navigate to Tuition Refund Payments, located in the navigation menu at the top of the page. 

  1. Contact your bank: Follow the instructions provided to confirm that your account allows ACH Corporate-To-Corporate debits. 

  1. Link your bank account: Select Payment Methods and follow the instructions to link your account. 

Step 3: Make Payments

Once you’ve linked your school’s bank account you are ready to make payments.  

  1. Navigate to Tuition Refund Payments and select Setup Payments. You will see a list of outstanding refunds owed by your school.  

  1. Select the Indicate Payment checkbox next to the name of the student you wish to refund.  

  1. Select Proceed to Next Step. 

  1. Review the total amount due. Select Submit Payment if everything looks correct. 

  1. You will be prompted to confirm the amount. You must select Submit Payment again to complete your payment. 

  1. You will receive confirmation once the payment is complete. Funds will automatically transfer from your bank account to SEAA. 

You must approve transactions in your EFT account for payment to occur. We cannot transfer funds without your approval. 

Frequently Asked Questions 

We will email you when a refund is due. It may take up to one day for the student to appear on your list of outstanding refunds. 

Yes, you can pay for one student or multiple students in one payment. However, the system does not allow you to submit partial payments for a student. 

In addition to notifying SEAA, you must update the payment methods for your EFT account if your school’s banking information changes.  

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